Our hotel
We are a superior city hotel, orientated to today's business travellers, to their needs and their requirements. In addition to our central location and our tourist attractions also families, associations, sport groups, bus travellers, individual guests and seminar guests belong to our guest segment.
Our idea
For all customers we suggest individual, segment-oriented offers. All offers are individually prepared to the client's needs. We invite our guests to live the special work, living, sleep and eat experience in our hotel. To an adequate, good, innovative breakfast buffet we attach great importance.
Our team
All employees are hosts. By a pleasant open working climate, we promote the joy in doing and achieving.
Standard of quality
Our daily business is escorted by a standard of quality procedure. Therefore we see the initiation of our employee as a matter of course.
Our performance
Our know-how has to stand out against the one or our employees. We know our strengths and weaknesses. Errors are expressly permitted, as we can learn from them.
Our guest
In addition to the service readiness of our employees, our guests have to feel the warmth, joy and harmony of our house and of the environment. Our guest is:
» the most important person in our enterprise, whether he is
staying at the hotel, on the phone or writing.
» is no interruption of our work, but its sense and purpose.
» is no statistics, but a human being in meat and blood, with
prejudices and mistakes.
» is not someone, with which one leads a dispute or measures
his intellect. There is nobody, which would have ever won a
controversy with a customer.
» is our most important asset and much more. He is our
partner.
» each contact with him is marketing.
Company type
Superior city hotel in central position with ****standards
Legal status
Corperation
Employees
8 professionals - and 15 freelancers with heart
We are a superior city hotel, orientated to today's business travellers, to their needs and their requirements. In addition to our central location and our tourist attractions also families, associations, sport groups, bus travellers, individual guests and seminar guests belong to our guest segment.
Our idea
For all customers we suggest individual, segment-oriented offers. All offers are individually prepared to the client's needs. We invite our guests to live the special work, living, sleep and eat experience in our hotel. To an adequate, good, innovative breakfast buffet we attach great importance.
Our team
All employees are hosts. By a pleasant open working climate, we promote the joy in doing and achieving.
Standard of quality
Our daily business is escorted by a standard of quality procedure. Therefore we see the initiation of our employee as a matter of course.
Our performance
Our know-how has to stand out against the one or our employees. We know our strengths and weaknesses. Errors are expressly permitted, as we can learn from them.
Our guest
In addition to the service readiness of our employees, our guests have to feel the warmth, joy and harmony of our house and of the environment. Our guest is:
» the most important person in our enterprise, whether he is
staying at the hotel, on the phone or writing.
» is no interruption of our work, but its sense and purpose.
» is no statistics, but a human being in meat and blood, with
prejudices and mistakes.
» is not someone, with which one leads a dispute or measures
his intellect. There is nobody, which would have ever won a
controversy with a customer.
» is our most important asset and much more. He is our
partner.
» each contact with him is marketing.
Company type
Superior city hotel in central position with ****standards
Legal status
Corperation
Employees
8 professionals - and 15 freelancers with heart
The software of our hotel is the brain ware. The attitude of our team. To you, our future guests. With great performance we want to distinguish ourselves. Let you feel what it means to be a guest. We are open for everything. Also for criticism. Do not hesitate to speak openly with us about everything.
Urs & Cécile Hämmerle, Inhaber und Geschäftsführer der Hotel Speer AG
Marianne Kniest, Chef de Reception
Karin Marti , erste Receptionistin
Heike Arnold und Larissa Schröder, Receptionistinen
Kim Hauser, Praktikannt MHH